
What to Do After a Car Accident
How to Appropriately Respond to a Car Accident
To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.
Ensure Safety First:
The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.
Notify Law Enforcement:
Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.
Exchange Information:
Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.
Document the Accident:
Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.
Seek Medical Attention:
Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.
Notify Your Insurance Company:
Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.
Avoid Placing Fault:
While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.
Contact an Attorney:
If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.
Keep Records:
Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.
Follow Up with Insurance:
Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.
Additional Notes:
When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

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Before coming to the shop my only intention was to get my front left headlight replaced. After they explained how much simpler it would be to replace both at the same time, I decided that it was a better option to do that. So, both headlights were replaced-which would've saved time on being in a shop. Before that, I kept going in, one after the other to replace. This makes much more sense. Also, there was an electrical issue I had been dealing with for the longest time in my Subaru, and for the first time, this specific shop did a diagnosis and predetermined what the problem could be! Amazing! I was at a complete loss before they had looked at it. Being that I decided to get an entirely new vehicle, I no longer required their services. But, I would've had the opportunity to have my electrical system fixed, for the first time while owning it. My air filter also felt to be cleaned out too! It smelled so much fresher after this visit. Being that all of this was done within just a couple of hours, no waiting period for parts to come in and an air conditioned room with Netflix to sit in. I'd recommend this spot every time. If you find yourself in a pinch or just wanting to work with authentically great people who put you first, this spot is the place for you. Great service, fast paced, great quality, and such amazingly friendly staff who are experienced and knowledgeable as well as understanding and open to helping you understand what's going on as well (and I'm speaking as I know absolutely nothing about cars).
Electrical Services, near Jacksonville, NC
If you're looking for an honest, reliable automotive repair shop, I highly recommend going to Josh. Fixed my car quickly and was priced fairly. My jeep is now running great!
Jacksonville, NC
Josh is one of the very few technicians I would recommend to a friend! Very knowledgeable, very skilled and willing to tackle almost any job. Best in the city!
Jacksonville, NC
I've had a few of my vehicles fixed by josh and he always does amazing work. Great pricing and answers all my questions before I leave. Wouldn't trust anyone else.
Jacksonville, NC
